Phone & Online Payments

Officiall PaymentsConvenience, Flexibility and Rewards

Enjoy the convenience, flexibility, and rewards of credit card payments for taxes or utility bills. In cooperation with The Town of Pulaski, Virginia, Official Payments Corporation offers individuals and businesses the opportunity to pay taxes or utility bills by telephone or directly over the Internet.

Proven Safe and Reliable

This service is safe, reliable and in accordance with all state and government regulations. In order to process your payment, Official Payments Corporation, the credit card service provider, charges a nominal convenience fee based on the amount of the transaction.

You will be asked to enter information such as:

• The type of tax or utility bill
• A bill or invoice number
• Your credit card information
• The amount of the tax or bill payment

The system will:

• Tell you the total of your payment including the appropriate fee
• Obtain approval of the charge
• Issue an onscreen confirmation number and a printable digital receipt. Confirmation is e-mailed to users who request it. It is imperative to write down the confirmation number to discuss your account with the Town of Pulaski.
• The charge will also appear on your credit card statement: the tax amount or utility billing on one line, the convenience fee amount on a separate line.

To pay online using Official Payments, please follow the process below.

1: Go to and click 'Make A Payment' under the Local Payments option.
2: Enter city code 6210 and select which type of payment you will be making. Then click 'Make Payment'
3: Input the amount you will be paying, select your payment method then click 'continue'.
4: Accept the Official Payments Terms & Conditions.
5: If you have an account with Official Payments, input your account information. Otherwise, select 'Continue as Guest'.
6: Confirm your payment details.
7: Select whether or not you want a digital receipt of your payment. Be sure to keep a copy of your payment confirmation number for your records and for discussion with Finance Department.

There is a $2.95 
processing fee associated with paying online. 

Utility bill due date has changed from the 15th of the month to the 20th of the month.

Online Payment Links

Utility Bills

Real Estate Tax

Personal Property Tax

Payments by Phone

Residents can also make payments by phone on their utility bills, personal property taxes and real estate taxes, and other miscellaneous items by following the process below. 

1: Dial 1-800-272-9829
2: Choose option #3 in the dialogue list.
3: Input city code 6210 when prompted.
4: Input your account number when prompted.
5: Be sure to keep a copy of your payment confirmation number for your records and for discussion with our Finance Department.

There is a $2.95 processing fee associated with paying by phone.

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